Customer Testimonials

Our iPLUS platform allows immediate point of sale credit application decisioning and contract processing. It is powered by DecisionLender and enables us to offer both Leasing and Retail Installment Sales Financing over 5 credit tiers in multiple states for our PowerSports dealer base. Providing an approval or decline on 100% of the applications submitted in less that 60 seconds. The dealers also have real time monitoring ability and report generation at their site. All our dealers can say is "It's so easy."

Richard P. Trotter
Chief Operating Officer
Sparta Commercial Services

"Because of DecisionLender's workflow automation, we've seen a substantial increase in productivity. The investment has surely improved our bottom line."

Carfinco
Troy Graf

"Through DecisionLender we were able to respond to small business loan requests faster, greatly enhancing customer satisfaction and thus improving the recognition and reputation of our brand."

First Independent Bank
Terry Metz

"One of the primary reasons we opted for the DecisionLender solution is its ability to deliver a dynamic online credit application that is customer-friendly. Depending on a particular situation, the online credit application instantly delivers pertinent questions to address the specific circumstances of the applicant. This greatly improves the customer experience, and allows the loan application to be processed more efficiently. Moving to a Web-based credit accessing and decisioning solution has allowed our company to develop strategic partnerships with other businesses that are affiliated with the boat, RV and aviation industry, such as insurance companies and other Web-dependent enterprises, thus expanding our market penetration. DecisionLender has been a valuable asset."

Alan Swimmer
Principal
Beacon Credit Services
Old Lyme, Connecticut

"DecisionLender is a great resource for us to compete with national lenders. This application allows us to process loans around the clock without having to increase our overhead. It will enable our sales people to increase the loans they generate, while greatly improving customer service"

Josh Johnson
President of Finance Maryland LLC
Wholly-owned subsidiary of First Mariner Bankcorp of Maryland

"We have done Employment Screening for a few years. However, in 2003 we went on TE Screener and what a world of difference. The increase in our efficiency has been 75%. We are able to deliver our finished product much faster to our customers. The system was very easy for our employees to learn and it remains 'user friendly'. Whenever we have questions or need assistance, there is always someone there to assist us. TE Screener has been very successful for us and a great business decision."

Raymond J. Mattes
Vice President, Marketing
Retail Alliance

"I just wanted to share a weekend experience I had with TCI. I started getting an error message that the backend server was not available for communication. I called the Saturday only emergency line and I left a message. I got a response about 20 minutes later and I continued to get status calls from the help desk. I was amazed at the customer service! Just thought I would share the good experience I had with TCI customer service in a situation that could have been very bad!"

Moco Inc.

"We needed a mechanism to safeguard our lending practices from potential fraudulent activities, but existing products didn't meet our needs. We collaborated with TCI to create a unique solution that delivered the fraud detection model we required. Since Fraudscreener is Web-based it requires less of an investment than installing an in-house product. The ability to monitor and screen for credit fraud using an automated tool was crucial to our efforts to comply with new regulatory requirements. Our primary concern has been protecting customer information. Responsibility shifted to the bank to monitor information under the US Patriot Act and the Bank Secrecy Act. We can now identify customers and better insure that they are who they say they are. After just two months, we have already seen a noticeable improvement in the way the application improves our workflow and productivity."

Bill Palko,
Senior Vice President,
Southwest Bank of Texas